About Friends

Friends From The City is a Chicago-based civic tech company that works with government agencies to deliver better services.

We're a distributed team of researchers, designers, developers, and product managers. We stay close to the work and build services that outlast the contract.

Our Mission

Our mission is to make government services easier to use.
Smiling man and woman sitting together at a table with a laptop in a modern office.

Who We Work With

Our best work happens with partners who value learning as much as shipping.

We work with agencies that want to understand the problem before committing to a solution. That means staying open to what research reveals, even when it changes the plan.

Agencies We’ve 
Worked With

Seal of the U.S. Department of Veterans Affairs alongside the department's name in black text.
CMS.gov logo with CMS in bold blue letters and .gov in regular font.
Seal and text logo of the American Board of Family Medicine.
Logo for Internal Revenue Service.
Stylized Maryland state flag icon above the word Maryland in black text.
Logo with text reading New York State Parks, Recreation and Historic Preservation.
Logo of the U.S. Department of Health and Human Services with blue text and emblem.
White ICC text logo on a black background.
Logo of the National Museum of African American History & Culture.

Why Our Team Matters

Our team reflects the people we design for. Some of us have worked inside government. Some have been on the other side of these services, navigating the same systems we're asked to improve. We bring that perspective to every project.