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Improving the Editorial Workflow with Drupal CMS

Providing VA editors with a single source-of-truth


The U.S. Department of Veterans Affairs


2021 - 2023

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Providing VA editors with a single Content Management Sysem

The Department of Veterans Affairs operated with a variety of competing technologies and systems.

Due to the lack of a single Content Management System (CMS), staff members experienced inconsistent editorial workflows and a challenging publication process. Our goal was to create a user-friendly system to facilitate independent content updates.

A single source of truth for Veterans and editors.

We worked with Agile Six as part of the CMS Sitewide team to provide Product Management, Content Strategy, and Frontend Development. As a result of our efforts, editors can seamlessly provide critical information to veterans.

We introduced new features and capabilities such as CMS notifications, website translation, CMS accessibility audits, Vet Center Research, and a homepage redesign prototype for